![]() This is a "new" offer from Synology, so you can purchase now and add (at additional cost) an extra two years of coverage. So yes, their drives are expensive, but they include a lot of value-add. Advance shipping on RMA's is no small thing. *If* you spend the extra $ to buy their drives, then they support the drives, they ensure the firmware updates work, and … drumroll … they will ship you replacement gear up front and await the return of your bad gear. Also, just because drive brand-model-fw 123.123 is compatible with the NAS you are using, does not mean drive brand-model-fw 123.12 5 is going to be compatible. What was tested and shown compatible in say a DS918+, is not necessarily compatible with a DS920+, and vice versa. ![]() Those drive-firmware-NAS combinations have been tested and shown reliable. You can use third-party drives and not sacrifice any support if you buy drives off of their compatibility list. That makes sense since the drive-proper support needs to come from the drive vendor/manufacturer. ![]() They will fully support the NAS, but if an issue comes down to one or more of the drives themselves, they back away. Thank you.Click to expand.In reality it's not quite like that. To further investigate the situation, please help submit a support ticket via the link: Our support engineer will get back to you shortly. If it then falls way short of established shared doc platforms, you’re done.ĭear user, I am sorry for the issue occurred. Because it’s hard enough to get people to try something else. Actually typing up or editing a doc is way too slow and cumbersome to be useful. So, in its present state, this app can not in effect be used for much other than viewing odocs and perhaps some copy, paste or formatting operations. So if you type wi and autocomplete suggests will, you tap on “will” and get stuck with “wi “. Worse yet, while typing, any suggestions that might complete the current word do not take and instead insert a space after the portion of the word you completed. In landscape, the keyboard covers the interface to the point that you can’t see what you’re typing. This means it’s super small on a 5in iPhone. Text doesn’t flow to adjust for screen size. Could it be an alternative of the scenario that you mentioned? Synology Drive has been a pile of garbage since it was first released.ĭear user, 2-way sync is supported in the current version. I need to access a file, but I keep on getting the same “Failed to establish network connection” message on both devices and am unable to access any of my synced files. As I write this I’m away from home at my office, connected to my office’s WiFi on both my phone and iPad. What use is selecting a file for offline access when you can’t actually access it when you’re offline? But it gets worse. I fired up Synology Drive on both devices and kept on getting a “Failed to establish network connection” message. That being said, I was camping a few weeks ago somewhere without internet access, and I needed to access a file. Please Synology, give us the ability to select offline access by folder like you used to in DS Cloud. So, I painstakingly selected a few thousand files for offline access. I’m occasionally in environments outside of my home (which is where my NAS is) in which I do not have cellular or Wi-Fi access, but I still want to be able to access my synced files. I have Synology Drive installed on both an iPhone and an iPad. Fixed an issue where the status of a certificate error could not be updated after it had been resolved. ![]() Fixed an issue where the user might get signed out of the app unexpectedly.Ģ. Supports previewing PDF and Microsoft Office files in the app.ġ. Supports displaying video thumbnails for videos that were uploaded to the server from the app.ħ. Supports choosing "Starred" and "Labeled" categories as the destination when the user performs various operations (e.g., creating folders, uploading files/folders/photos, copying/moving files).Ħ. Note that this feature does not apply to Synology Office files.ĥ. Reduced network traffic by automatically providing users with the latest version of files, either the server version or the version stored on the device. Go to the "More" tab to enable this function.Ĥ. Added the "Focused Backup and Sync" function that allows backing up or syncing a large number of files when the device is inactive. Supports merging sync tasks and combining the files and subfolders into the same parent folder.ģ. These sync tasks will allow users to access files offline from the app or the device's internal storage.Ģ. Supports quickly enabling two-way sync for folders on the "Home", "Files", "Shared" tabs. ![]()
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